To submit a ticket to Support, please go to: https://schooltube.com/support
Watch the tutorial or see the Q&As below:
Q: How do I caption a video?
A: As of the 2019/2020 school year, SchoolTube automatically captions and transcribes all videos. Simply upload your videos, and closed captioning and transcripts will be available as soon as they are processed (usually within minutes).
Q: How do I edit my video captions?
A: Click on your name > Select My Media > Find the video you want to edit > Below your video, click Actions > Click Captions & Enrich > Click on the Pencil Tool > On the left side, you can find the script. You can see how the captions appear to the reader on the right side. Once you finish editing the caption, hit Save.