To submit a ticket to Support, please go to: https://schooltube.com/support
Students are not required to have SchoolTube accounts for watching videos that have been publicly shared by their teachers, school, or district or for monitoring any public video on SchoolTube.
Students are only required to have a SchoolTube account under the following conditions:
- To view videos marked private for which they are made co-viewers.
- To view videos in a private channel for which they are made members or contributors.
- To view videos ad-free. Requires that the student have their own ad-free account or have a SchoolTube account set up under a school or district that subscribes to ad-free.
- To upload their own videos to their own channel, their school’s channel, or to a channel to which they have been made a contributor.