SchoolTube Community
Lash Extension Tips: How to Tell Clients What to Expect
As a lash artist, you know that the key to happy clients is setting realistic expectations. Clients come to you with dreams of long, luscious lashes, and it’s your job to make those dreams a reality. However, it’s also important to be honest about what lash extensions can and can’t do.
This blog post will provide you with some tips on how to manage client expectations for lash extensions. By following these tips, you can help ensure that your clients are happy with their results and that you have a successful business.
1. Consult with Your Clients Before the Appointment
Before you even start applying lashes, it’s important to have a thorough consultation with your client. This is a chance to get to know them, their lash goals, and their lifestyle. Ask them about their preferences, allergies, and any previous lash experiences. This will help you determine what type of lashes will be best for them and how to manage their expectations.
2. Be Honest About the Limitations of Lash Extensions
While lash extensions can make a dramatic difference in the appearance of your client’s eyes, it’s important to be honest about the limitations of the procedure. For example, lash extensions can’t make lashes grow longer or thicker, and they can’t completely cover up sparse lashes. Explain to your client that lash extensions are a temporary solution and that they will need to come in for touch-ups every 2-4 weeks to maintain their desired look.
3. Show Your Clients Examples of Before and After Photos
It can be helpful to show your clients examples of before and after photos of other clients who have had lash extensions. This will give them a better idea of what to expect and help them to visualize the results. Make sure to show them photos of clients who have similar lash types and eye shapes to their own.
4. Explain the Different Types of Lash Extensions
There are many different types of lash extensions available, and each type has its own benefits and drawbacks. Explain the different types of lashes to your client, including classic, hybrid, and volume lashes. Discuss the pros and cons of each type of lash and help them to choose the best option for their needs.
5. Discuss the Aftercare Instructions in Detail
Once the lash extensions are applied, it’s important to provide your clients with detailed aftercare instructions. This will help them to keep their lashes looking their best and prevent any damage or complications. Explain to them that they will need to avoid getting their lashes wet for the first 24 hours after the application. Also, they should avoid using oil-based makeup removers, rubbing their eyes, and sleeping on their face.
6. Be Prepared to Answer Your Client’s Questions
It’s important to be prepared to answer your client’s questions about lash extensions. They may have questions about the application process, the aftercare, or the cost of the service. Be patient and answer their questions thoroughly and honestly.
7. Set Realistic Expectations for Lash Extensions
One of the most important things you can do to manage client expectations is to set realistic expectations for lash extensions. Don’t promise your clients that they will have the same results as the models in magazines. Instead, explain to them that lash extensions are a way to enhance their natural lashes and create a more dramatic look.
8. Offer a Guarantee
Offering a guarantee can help to build trust with your clients and reassure them that you are confident in your work. This doesn’t have to be a full refund guarantee. You can offer a free touch-up within a certain time frame if the client is not satisfied with their lashes.
9. Follow Up with Your Clients
After your client has had their lash extensions applied, it’s important to follow up with them. Ask them how they are liking their lashes and if they have any questions or concerns. This will show your clients that you care about their satisfaction and that you are there to help them.
Conclusion
By following these tips, you can help to manage client expectations for lash extensions and ensure that your clients are happy with their results. Remember to be honest, transparent, and patient with your clients, and they will appreciate your professionalism and expertise.